Tula Medicina is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) set out in the Privacy Act. We also comply with the Spam Act 2003 (Cth), which imposes restrictions on sending emails and other types of commercial electronic messages.

By engaging with our website or services, you consent to the collection and use of your personal information as outlined in this policy.

Personal Information

Tula Medicina only collects personal information that is required for us to conduct, market, and sell our business offerings while also complying with legal and regulatory obligations. This includes information obtained from registration forms, website and social media interactions, phone conversations, emails, and other verbal and written communications.

We may collect various types of personal information, including:

• User-Provided Information: Details such as name, email address, business name, and activities.

• Cookies: Data stored by your browser to enhance your website experience.

• Log File Information: Automatic information provided by your browser when using our website.

• Third-Party Services: Information collected by third-party analytics services to understand website usage, such as Google Analytics. The use of this information is governed by the privacy policies of the third parties.

You may refuse our request for this information, with the understanding that we may not be able to provide you with your requested services.

How Will We Use Your Information?

Your personal information will be used to provide services and assist in running our business, including marketing and internal record-keeping.

Disclosure of Your Information

In order to conduct our business and/or to provide our services to you, we may appoint other organisations to carry out activities on our behalf. These may include, but are not limited to, marketers, contractors, delivery organisations, and third-party suppliers.

These third parties may have access to information only as needed to perform their duties, but may not use that information for any other purpose.

Data Processing and Storage

While Tula Medicina strives to safeguard your personal information, we cannot guarantee its absolute security. Consequently, you acknowledge and accept this risk. However, we adhere to legal retention requirements and use commercially acceptable means to protect your data from unauthorised access, loss, theft, or modification.

Limits of Our Policy

This privacy policy only covers Tula Medicina’s own methods of collecting and handling data. We only work with partners, affiliates, and third-party providers whose privacy policies align with ours. However, we cannot accept responsibility or liability for their respective privacy practices.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their privacy practices.

Use of Technology and Communication

If you engage with us online (e.g., telehealth, email, website contact forms), we take steps to secure your data. However, electronic communication always carries some risk. We encourage you to limit sensitive information shared via email.

Your Rights and Responsibilities

As a user, you have the right to be informed about how your data is collected and used. You are entitled to know what data we collect about you and how it is processed. You have the right to correct, update, or request the deletion of any personal information we hold about you.

Furthermore, you have the right to restrict or object to our use of your data. You may opt out of our email marketing database by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.

Complaints or Concerns

For further information, queries, or comments, please email us at:

Tula Medicina
Email: hello@tulamedicina.com
Website: www.tulamedicina.com

If we are unable to resolve your complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Last updated: 18.06.2025
We may change our Privacy Policy without notice at any time. It is your responsibility to review the current version regularly.